CTM Solutions

Dears i need your help,

I'm planning to update interplay server from version 3.4.0 to 3.8 , is it possible or should i go through another lower version ?

the upgrade procedure is it just uninstall the old versions then restart and install the new one ?

Thank you very much.

We have a situation where I am editing remotely away from the main post-production facility on a standalone Mac MC 7 not on interplay.    I often ingest most of the project media on this system to local drives.  I then need to travel to the post production faciility and get the media onto the interplay system there so that multiple editors can work with the media.  The interplay system is also MC 7 but PC.

Generally I have been connecting the external drive containing the media to one of the interplay workstations and copying the MXF files at the desktop level from the external drive to the ISIS workspace.  Then copying the bins over as well to the project folder (which resides on a different workspace) But we have been noticing that for every 30 or 40 hours of video copied this way, we get a handful of offline files.  Often it is part of a clip - for instance the audio will be online but the video is offline.

After looking at the ISIS workspace and comparing it to the external drive it can be determined that in fact the files were not copied when the bulk copy happened.  But when those individual files are selected on the external drive and copied to the workspace, they appear on the workspace - for a short time - but upon restart, they are gone - no longer on the workspace.  the file count of the folder being copied to on the interplay workspace is well under 5,000 files.

Does anyone have any idea why some files don't seem to "stick" when copied this way?  And secondly, is there a better workflow for moving media onto an Interplay system from a remote system (cloud option not possible due to cost and setup)

Thanks

Dears,

I have avid airspeed records media files and transfer it to avid interplay , when i connect to interplay ingest from media composer some meida are offline , but airspeed show to me transfer done for offline files !

Any help ?

I have avid interplay server connected with avid airspeed 5500 4 channels , how i can give permissions for users in avid interplay to access for example channel 1 for playback ? i know airspeed management console has these settings but i need to know if interplay can also control permissions ?

also any guide for avid interplay administrator that would be great. thank you.

Help!

Ever since Avid decided the classic media indexer database needs to be replaced by a mongodb database and is now running 2 databases on a mediaindexer, we are seeing all kinds of relinking weirdness in Interplay systems when dynamic relink is enabled. With the 7.3.1 version this has now reached the point where the system is no longer workable. Wrong format errors, consistency check failures, and MC presenting AAF's with wrong SourceID's causing transcode servers and MC consoldations to crash or use the wrong media. Only the daily 01:00 at night full re-index of all workspaces by the media indexer seems to bring most issues back in line.

I have tried with support to address these issues but it's a slow process with mixed results. (The quality of support is not subject of this thread).

I'm starting to wonder if the windows system locale on the editors, which on the systems here needs to be Greek for the use of Greek titles, is playing a role. I hope some Interplay users reading this, or L3 support/engineering can join this thread.

But the whole thing starts with a piece of fuctionality inside MC I believe can't be right, while in a perfect world it shouldn't matter. If you enable dynamic relink and consolidate a sequence, you will see that the new sequence links to the new media. But if you the load the old sequence you will see that it now also links to the new media. If you disable dynamic relink this of course doesn't happen. But this even affects the original master clip that will now be segmented between the old and new clips and disabling dynamic relink does not restore the situation for that media. Closing bins and reopening and clearing bin memory sometimes affects behavior but most of the time MC needs to be restarted for some cached info to be 'forgotten'.

Can anybody confirm?

case solved...thanks

We are using two media indexer v 3.1 with our interplay v 3.1, the problem we are facing that Media indexer not showing statistics/rest of the tabs storage browser or unable to check configurations through the web interface.Have a look at the attached file for reference

Hi!

We have encountered a bit of a problem. Around 15% of our clips have trouble with LONG GOP and one or more frames become corrupt. Normally it would be easy to repair these by 3rd part program, and then import with interplay/media composer to ISIS but...

The assistance have already importert 60% of all the video material and the company have begun editing and using Media Central to logg everything.

Normally outside interplay I would delete the corrupted clip and batch-reimport/relink the mediafiles with the fresh and working ones but with interplay it seems to only work if the metadata (maybe the source id?) to be totally identical for it to replace the corrupted videofile.

Is there another way to replace associate files in interplay? Transcoding the corrupt clips only results in core consistency error, and playing/scrolling over the corrupted LONG GOP frame results in the same error.

Interplay version: 3.5
Avid ® ISIS ® | 5500  4.7.8.16090 
Media Composer 8.5.3

The files are XDCAM MXF (OP-1a) Mpeg 2 Video (4:2:2 High), 1080i at 50 fps. These are imported by Media Director or Media Composer with XDCAM 50mbit codec and also, when it works, transcoded to h264 800kb proxy files.

Hello,

I work in a TV station and we have a large AVID production system in our plant. Here we have Media Composer users collaborating with MediaCentral users. It's a great system and it works really well. We had it since version 2.2 and we are now in version 2.7.2. It's quite impressive how the system has evolved in such a short time span.

Now for the suggestions:

1 - We work with disks that contain multiple clips. A single disk can sometimes have more than 100 individual clips. One of the workflows involves a MediaCentral user selecting clips (and parts of them) and arranging them in a timeline. The user has to open every single clip in the Media pane and then drag it to the sequence pane. It's useful when the user wants to select specific parts of a clip. This activity can be quite time-consuming when the user wants to select a lot of clips, without making any IN or OUT selections on them. The suggestion: The user can select multiple clips in the asset pane and drag that selection directly into the sequence pane (as long as a sequence is open). Or maybe right click on the selected clips and select an "Add to a sequence" option.

2 - We also have an extensive use of the logging function. The logging has some pretty solid export options. But we would like to have an additional one: export to iNews. We have users that use the standalone iNews client and it would be great if those users could see the text of the logged clip in iNews. Right now we do a copy and paste operation, but that's far from ideal. Suggestion: And export to iNews option in the export options of the Logging panel. The user would then select the folder and the story to past it too. A real time export (the story would get updated as the user logs the clip) would be even better.

Keep up the good work guys. Thank you. 

Hello Dear, all

We are using Interplay  Version 3.1.2 with Avid interplay archive service 1.3.3 and Avid interplay restore service 1.3.3.

I am facing two problems.One is that the status of files for archive and transcode service isn't updating in the Interplay Media services status although the files are transcoding and archiving fine.

The second problem is that some files for archive and restore unable to start and when I cancel it and retry it, it completed successfully.I don't know why I have to push some of these files.I also restarted media service engine and services as well but it doesn't work.

We are using Qualstar RLS-8500 Series library with Flashnet SGL01 v6.4.14 for archive system, it is working fine.I can check the status of the archive file in flashnet , and the file gets archive but when I check it on the media services status, it doesn't update.

Thanks in advance

Imran

Hi, does anybody know ram configuration set up for these servers? I have an old sr2500 and I was thinking of upgrading (hw & sw) but I can't find any information other than the minimum system requirements.