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Avid Options Forum
This Forum is where community members can discuss Avid Options such as the Symphony , ScriptSync, PhraseFind, NewsCutter Options and the new VM Option along with upgrade information and eligibility requirements.
  • Which upgrade option should I choose?

    I have Media Composer and the Symphony option. My support plan now expires, so I have to choose a plan to pay for. It gives me a choice of Media Composer Software with Symphony Option for EUR360, or Media Composer Perpetual for EUR270. Since I already own the Symphony option, I should be able to choose the cheaper Perpetual, right? And then activate the Symphony option using my activation code. Or do I need to pay the more expensive option to "keep Symphony alive", so to speak?

    Very hard to find any information about this.

    I hope someone knows what I should do.


  • Get Symphony Option for $99 USD When You Upgrade (Save $650 USD)

    Get Symphony Option for $99 USD When You Upgrade (Save $650 USD).  


    Renew your Update & Support Plan—Get the Symphony Option for $99 USD! To renew, visit your Avid Account or contact an Avid Reseller and renew for just $299 USD (regularly $1,299 USD).  Renew the Update & Support Plan for your Media Composer perpetual license to take advantage of great discounts, plus a whole lot more. 

    When you renew your Update & Support Plan—get the Symphony Option color correction and mastering tool for only $99 USD (reg. $749 USD). 


    Update & Support Plan Features: 

    • Get every new feature coming to Media Composer over the next year 
    • Critical updates for better performance and workflow breakthroughs 
    • Support from Media Composer experts to enhance your video editing workflow


    Save $650 USD on Symphony Option color correction tool when you renew the Update & Support Plan for your Media Composer perpetual license.  


    This offer ends September 30th, 2018 so get renewing folks.

  • Deactivate Script Sync Phrasefind


    I would like to deactivate SS and PF although since I am running Avid MC Ultimate as soon as I deactivate one options it deactivates everything.


  • Scriptsync stuck on "indexing"


    I've been using Scriptsync for a while now, and I love it. This week, I have been trying to deal with an issue that came up. Whenever I try to ScriptSync with a specific Multigroup, it freezes Avid while Scriptsync says "indexing." Avid stops responding and I have to close it and try again, but it always does that with that one Multigroup, so I haven't been able to go past that script. I use Multigroups of interviews to sync to the scripts, and this has happened only once before, but I was able to fix it by regrouping the clips. It is not working this time, though. I need to sync the footage to the script, but I have no idea how to fix this. I was hoping someone here would know what I am doing wrong.




  • Phrasefind not indexing even after deleting SearchData/PhoneticData

    Hi All,

    I have a large project on a Synology server at my house.  It is probably 100+ hours of footage, all imported or transcoded.  I updated to the latest version of MC (2018.5) and I cannot get results from PhraseFind.  I tried deleting my searchdata and phoneticdata folders in the project while Avid was not running.  I opened bins and saved them.  Even after leaving it overnight, I only have created searchdata and phoneticdata folders with the normal searchdata files but no .pat fiiles.

    PhraseFind returns no results.  I've restarted my computer, deactivated and reactivated phrasefind, and done the delete search folders and save bins multiple times.  I even tried importing another media file into a bin to see if it would at least create info for that file, however, nothing happened.

    I'm running Avid Symphony with PhraseFind and Scriptsync options on a PC with Windows 10.  I read that in a past version of MC, Avid would not index for phrasefind when the alldrives command was being used for a network drive, however, I also read that this was fixed with a later release. 

    Because this project is over 20TBs, I probably will not be able to relocate it off and on the network drive.  Any ideas on a fix?




  • An annoying bug in M.C Symphomy 2018.5

    Hi all,
    When I am working with Symphony CC, any action or grade I make in all Symphony's tools doesn't take effect immediatly, in order to see the change I need to touch the timeline or make another change on the same tool immediatly.
    Really annoying bug!

    Any Fix comming soon?



  • Baselight for Avid v5 Finally Arrives

    It's good news.

    Baselight v5 is finally out of beta and available to purchase (or upgrade if you have version 4)

    One interesting new feature listed on their datasheet...

    'with super-fast relational grading, you can choose to paste grades simulteneously to all shots that match the tape name or clip name of the current shot'

    Sounds familiar?

    Also, with the introduction of the input cache in v5, proper real-time client monitoring.

  • Symphony upgrade option on perpetual MC licence

    As the title suggests, is this still available for a Media Composer perpetual dongle?

    I know this was an available option in December of last year (for the new price of around $90) when I was renewing my year's support. Looking at my account info, I can add another year of support, but there seems no mention of upgrading to Symphony.

  • Media Composer bins in MC | Ultimate


    Is it possible to open the new Media Composer's bins in Media Composer | Ultimate? Even in Nexis/ISIS environment?

    Let's say I'd like to pre-edit some material on set with Media Composer which I later want to finish in the Ultimate verison with shared storage.




  • MC/Symph Perpetual - Want to keep shared projects. Now what?

    This new licensing has me a bit confused.

    I have two MC perpetual licenses (one dongle, one software) on a home setup, both with Symphony.  At my normal workplace, there are three MC perpetual dongles, all with Symphony.  All are making use of shared projects within their own environments - on third-party storage solutions.

    I just want to make sure I read this properly.  From the FAQ:

    Can I still buy a Media Composer perpetual license or will I need to transition to a subscription?

    A: Yes, we will continue to offer Media Composer perpetual licenses, as well as 1-Year Software Updates + Support Plan renewals (previously known as Annual Upgrade and Support Plan renewals). This software provides all of the same collaborative workflows of Media Composer | Ultimate, but does not include the software add-ons. If you’d rather convert your Media Composer perpetual license to a Media Composer | Ultimate subscription license, we offer options to do this too.

    So - this means - all those licenses can stay perpetual, we can keep getting support renewals currently at roughly $299USD, we keep shared project functionality, they do NOT come with PhraseFind/ScriptSync, but we can optionally add those on per license - all correct?

    Just want to make sure we're not losing features during our existing support, or getting hammered with a nearly double-cost renewal in order to keep our existing feature set in a year.

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